Refund policy

Vision Evidente Return Policy

At Vision Evidente, we prioritize quality and customer satisfaction. Please review our return policy below:

1. Damaged Items

• Returns are accepted only for items that arrive damaged.

• Customers must initiate the return process within 30 days of receiving the item.

• Proof of damage (e.g., photos or videos) must be provided during the return request.

2. Non-Damaged Items

• Returns are not accepted for items without damage.

• All sales of non-damaged items are considered final.

3. Return Process

• To initiate a return for a damaged item, please contact our customer service team at visionevidente.12@gmail.com.

• Once the return is approved, customers will receive instructions for sending the damaged item back.

4. Additional Information

• The original packaging must be included with the returned item.

• Refunds or replacements will be issued after the damaged item is received and inspected.

For any questions or concerns, please reach out to our support team.

Thank you for choosing Vision Evidente!